Terms + Conditions

Please review the following terms & conditions that govern your use of, and purchase of, products from our Site. Please note: your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").


General

We may change the terms that govern your use of our Site at any time. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site periodically.


Delivery

Production for purchased items are processed within a 7-14 business day turnaround. Please allow up to 3-4 weeks for delivery to arrive. Government observed holidays, inclement weather conditions and Sundays (when Post Offices are closed) impact timeframe. If you still have not received your purchase after 4 weeks, please notify sdxclusives@gmail.com as shipping times vary with product availability.

Please allow an additional 1-2 weeks shipping time for international orders.


Shipping & Handling Charges

All orders are shipped via USPS, at the standard flat rate indicated on your order total. International orders are shipped USPS Flat Rate. All applicable custom fees, taxes and duties are the sole responsibility of the customer. Insurance or Delivery/Signature Confirmation requests on shipped items are at additional fees, paid in advance by the customer.


Product Availability

Although availability may be indicated on the Site, we cannot guarantee product availability and products may not be available for immediate delivery. In-stock items are limited & vary. Most items are made to order based off of pre-order/pre-sale options. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products that have substantially similar functionality and specifications to the products ordered or cancel your order.


Inaccuracy Disclaimer

There may be information on SouthernDemeanor™ that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your SouthernDemeanor™ purchase you may return it with your invoice by mail. Please see our Return Policy.


Return Policy

No refunds. All sales are final. Exchanges and store credit (honored by SouthernDemeanor™'s approval) only.

All exchanges are dependent on existing stock. Notice must be given to sdxclusives@gmail.com within 7 days of arrival/delivery for any problems or concerns with merchandise. Items must be in their original packaging, in as-new condition with both the packing slip and merchandise return form completed. Any store credit we issue will be valid for 30 days from the date of issuance. SouthernDemeanor™ is not responsible for shipping charges for returns. Please note: all orders processed with a discount code or sale price are final sale and may not be returned.


SouthernDemeanor™ Communications To You

You agree that SouthernDemeanor™ may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of SouthernDemeanor™'s products or services, or for such other purposes as SouthernDemeanor™ deems appropriate.

Please allow 24-48 business hours for all email, text/SMS messages, and/or social media responses.


Allowance & Coverage

You agree to defend, indemnify and hold Southern Demeanor™ and/or southern|DEMEANOR Xclusives™ harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.